Last Updated: November 27, 2025
1. Introduction
ClientSphere ("we," "our," or "us") is committed to protecting the privacy of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM software and services (the "Service"). By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
- **Personal Data:** Includes name, email address, phone number, and company name, primarily collected during account registration and billing.
- **Client Data (Processed Data):** Information your users input into the CRM (e.g., your customers' contact details, sales pipeline, notes). We process this data strictly on your behalf.
- **Usage Data:** Information on how the Service is accessed and used, such as log data, IP address, browser type, and time spent on specific features.
3. Data Security
We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your personal and client data from unauthorized access, alteration, disclosure, or destruction. Data is hosted in secure, ISO 27001 certified data centers.
4. Your Data Protection Rights
Depending on your location (e.g., GDPR, CCPA), you may have rights including the right to access, update, or delete the personal data we hold about you. For client data stored in the CRM, your access and deletion rights are primarily governed by your company’s agreement with us.